Refund & Cancellation Policy

📋 Withdrawal Before the Course Starts

The trainee may request a refund according to the following cases:

• A full refund of the amount paid (deducting only administrative fees or electronic payment gateway fees) if the cancellation request is submitted at least three days before the course start date.
• If a refund is requested less than three days before the course starts, 25% of the course value will be deducted and the remaining amount will be refunded.

📋 Withdrawal After Training Begins

Due to the nature of limited seats and reserved instructor time, the trainee is not entitled to request a refund of any part of the fees after attending the first lecture or after 24 hours from the actual start date of the training program.

📋 Digital Products and Materials

Refund eligibility is completely forfeited once the account is activated and the trainee is able to download training packages, project files, or view course recordings.

📋 Cancellation or Postponement of the Course by the Organization

If the training program is cancelled or postponed to a date that does not suit the trainee by us, the trainee is entitled to a full refund of the amount paid without any deductions, or to transfer the balance to another training course of their choice.

📋 Refund Processing Mechanism

Due amounts are refunded via the same original payment method within a period ranging from 7 to 14 business days from the date the request is approved, in accordance with the policies of banks and approved payment gateways.